Packaged Applications

Direct Speech

Harness the power of Natural Language Understanding to get your callers connected to the person, department, service, or location by simply saying it—without the hassle of searching for phone numbers or waitng to speak to an operator.

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Ready-to-Run

DirectSpeech is a Diagenix Cloud-native solution built on the latest NLU technology offered by Google and Microsoft that can be quicky configured to support over 45 languages, allowing callers to speak in their native languages. With DirectSpeech you can quickly get your callers routed to the right place in your organization. DirectSpeech is ideal for routing calls to departments or locations.

A professional speaking on a mobile phone

Connect With Ease

With our intuitive web based UI, you can quickly:

Add names and departments
Add an alias
Assign phone numbers
Select an SMS text message when a person has been called but did not answer
View your application usage and billing information
Define Intents

Diagenix DirectSpeech Web based Portal is Quick to Deploy and Easy to Maintain:

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At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

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