Conversational & Generative AI

Today’s AI tooling platforms empower organizations to quickly and easily create and maintain enterprise-grade, omnichannel customer service experiences for Voice, Digital and Mobile chatbots, and more.

Request a Demo

Doing More with Voice, Digital and Chat

Enhance the speed and efficiency of your omnichannel conversational AI speech, and digital application development and deployment by leveraging the latest advancements from Kore.ai, Google, Amazon, and others, including the power of generative AI.

Knovvu Conversational IVR

Conversational IVR is the solution for providing fast and effective self-service. The technology uses Natural Language Processing (NLP) to enable human-like interactions with IVR. This means instead of a touch-tone menu, customers state their inquiries in plain language. Without being constrained to fixed menus, customers are given a natural, intuitive experience every time they call.

View SESTEK Datasheet View SESTEK Virtual Agent Agentic AI Datasheet View SESTEK Analytics Datasheet

A caller interacting with a conversational virtual assistant

Kore.ai XO

Kore.ai Experience Optimization (XO) Platform is a cloud based conversational AI platform. It offers a unique blend of conversational AI and digital user experience. The low-code platform provides a secure, scalable, and superior end-to-end solution to design, build, train, test, deploy, and manage AI-powered virtual assistants.

View Kore.ai XO - Datasheet

AI for Service

Leverage generative AI innovation to empower customers and create differentiated service experiences

AI for Process

Streamline knowledge-intensive business processes that were previously too complex to automate with autonomous AI agents.

AI for Work

Empower every employee to work faster and smarter with AI.

Related Resources about Kore.ai XO

View All Resources

Platform Article

Kore.ai Smart Co-pilot for IVA Development

Smart suggestions and recommendations to quickly build, train and test IVA’s

Platform Article

Kore.ai Dynamic Conversations Based Language Models

Facilitating natural, human-like conversations by dynamically handling user request.

Platform Article

Kore.ai Advanced Analytics

Intelligent metrics and insights for evaluating the performance of NLU and flows.

Google Contact Center AI

Delight your customers with human-like generative AI powered contact center experiences, lower costs, and free up your human agents’ time. Google Contact Center AI offers natural interactions that redefine the possibilities of AI-powered conversation.

Learn More about Google CCAI

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

View All Partners