Connectivity

Streamline the exchange and integrations through the use of one of our pre-built connectivity building blocks that will boost your time to deployment and help you get the most out of your business process and software.

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Connect Without Barriers

Now more than ever companies are looking for innovative ways to interconnect the best technologies on the market to create robust solutions that are scalable and flexible. At Diagenix, we have simplified the development effort with prebuilt connectivity connectors, software and APIs that lessen the time required for integration into products for a wide range of contact center use cases. For those depolyments who need a more traditional VoiceXML software-only media server that can be installed on premise or in your cloud, the Dialogic PowerMedia XMS is a proven choice for supporting VoIP, Voice XML, and Web RTC applications.

Diagenix Gatekeeper Assist

Offers a Ready-to-Run Speech Application for Active Auth in the IVR via a simplified HTTP REST API to Nuance Gatekeeper in the cloud.

Dialogic SimpleSpeak

High-quality voice prompt generation tool accessible via an API which can be installed on-prem.

Dialogic XMS

Enterprise Media Server for WebRTC and SIP integration for VoiceXML and Rest IVR Deployments.

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Diagenix Gatekeeper Assist

Diagenix Gatekeeper Assist (GKAssist) is a core lightweight middleware container component that provides a subset of simplified HTTP REST API wrappers to the Nuance Gatekeeper GRPC API’s that significantly shortens the time to add Active Authentication into your contact center Solution. GKAssit can be installed on-prem or in your cloud infrastructure and was specifically designed for IVR and Digital use cases.

View Diagenix Gatekeeper Assist - Datasheet

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Diagenix SimpleSpeak

Diagenix SimpleSpeak is an on-premises based solution that provides a fast and convienient way to generate audio files via simple rest API that supports file generation or streaming audio. For audio file generation files can be generated in either 8K or 22K. For streaming the audio is sent as a 22K PCM. Our standard SimpleSpeak web Ui is also included. For a complete list of supported Voices and Languages please reference Datasheet.

View Diagenix SimpleSpeak – Datasheet

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Dialogic

Dialogic’s PowerMedia XMS is a highly scalable, software-only media server that enables standards-based, real-time multimedia communications solutions for IP Multimedia Subsystem (IMS), service provider, enterprise, VoIP, and WebRTC applications on premises or in the cloud. Built on 20+ years of software media processing experience, PowerMedia XMS is trusted by world-class service providers and large enterprises to power millions of rich media sessions.

View Dialogic XMS - Datasheet

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

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